You deserve the best
Exceptional quality, proactivity and advanced services are what we do best. It is our goal to continue to learn, progress and develop new abilities and tools every day and at every opportunity.
Quality Policy
Our quality policy takes into consideration the customer’s needs, in all their scope and dimensions. We first examine the requirements and expectations, we then adjust the service according to specifications in agreements, developing internal processes to address and cater to the unique needs, while anchoring the relationship officially through an SLA. Alongside the framework agreements, we present high flexibility and the ability to carry out complex shipping tasks in tight schedules, thereby providing a high-quality peripheral response to current and incidental challenges. Fritz is a dynamic and learning organization. As such, we constantly measure and review our performance, initiate quality training and encourage proactive thinking, in order to provide maximum value to our customers.